FAQ

What kind of yarn do you use for your ears?

I use both cotton yarn and anti-pill acrylic yarn to ensure your ears don't get too fuzzy whether you wear them a lot or are throwing it into your bag.

How do the headbands fit?

Our headbands are one size only and fit most adults and children!

Do you do custom orders?

Yes! I offer a limited number of custom orders on each opening.

Are these fragile wire ears?

Definitely not! While I greatly admire the intricate wire work I've seen out there I'm always afraid of bending them out of shape or ruining them while I'm not wearing them. These ears are made of extremely sturdy wire that will not bend yet are still very lightweight!

Do you accept returns or exchanges?

All sales are final; however, if there is a problem with your order or it arrives damaged please contact us within 3 days after receiving your item and we will be sure to fix the problem!

When will I receive my order?

Current processing time is 2 weeks after you place your order. All orders ship First Class so you should receive your order within 3-4 business days after it has been shipped.

 

Do you offer rush ordering?

Yes! If you need your ears sooner than 2 weeks, please check the Rush Order listing on the shop page. This will ensure your ears will ship out in 1 week instead of 2. If I am able to ship them out even quicker than that I definitely will!

Do you ship internationally?

In addition to the US, we now currently ship to Canada and the UK! Shipping rates will be calculated upon checkout and customer is responsible for paying any additional customs/import fees/dues. 

Please allow approximately 15 business days for your order to reach you. We cannot be held responsible for any delays due to customs.